[{"id":335,"product_id":4,"question":"What types of microwave accessories can you replace or repair?","answer":"We handle glass turntables, couplers, bulbs, holders, timer knobs, mica sheets, and door hinges.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":344,"product_id":4,"question":"What should I do if multiple accessories need replacement at once?","answer":"Let us know during booking; we\u2019ll bring all necessary parts for a complete, efficient service.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":343,"product_id":4,"question":"Can I purchase spare accessories directly from Peomiz?","answer":"Yes, Peomiz offers direct sale of genuine parts and accessories, often with installation support.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":342,"product_id":4,"question":"Are accessory replacements quick, or do they require special ordering?","answer":"Most common parts are replaced on the spot; rare items can be ordered within a few days.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":341,"product_id":4,"question":"Will installing non-original accessories affect my microwave\u2019s functioning?","answer":"We use only compatible, high-quality parts to maintain manufacturer standards and safety.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":340,"product_id":4,"question":"Can you replace the timer knob if it is broken or missing?","answer":"Yes, broken or missing knobs are replaced quickly to restore control.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":339,"product_id":4,"question":"How do you know if the door hinge needs repair or replacement?","answer":"We check alignment, tension, and closure; if repair isn\u2019t sufficient, we\u2019ll recommend a quality replacement.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":338,"product_id":4,"question":"Is it important to replace a damaged mica sheet or can it be cleaned?","answer":"A damaged mica sheet must be replaced to avoid arcing and protect vital components.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":337,"product_id":4,"question":"My microwave bulb is not working\u2014can you fix it?","answer":"Absolutely\u2014we replace bulbs and holders to restore interior lighting promptly.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":336,"product_id":4,"question":"Do you provide original glass turntables and compatible couplers?","answer":"Yes, we supply genuine or best-quality compatible accessories for all major brands and models.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null}]

[{"id":444,"product_id":5,"question":"Does Peomiz offer annual maintenance packages for hassle-free minor services?","answer":"Yes, cost-effective annual plans are available for routine care, priority support, and peace of mind.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":443,"product_id":5,"question":"How long does a typical minor service appointment take?","answer":"Minor servicing typically takes 30\u201345 minutes, depending on the appliance\u2019s condition.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":442,"product_id":5,"question":"Is the minor service available as a standalone option or included in repair?","answer":"Minor service is available both standalone and can be bundled with repairs at a reduced bundled rate.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":441,"product_id":5,"question":"How often should a microwave be scheduled for minor service?","answer":"We recommend minor service every 6\u201312 months, depending on usage.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":440,"product_id":5,"question":"Can minor service help prevent bigger issues or breakdowns?","answer":"Regular minor servicing detects small problems early, helping avoid major repairs and extending appliance life.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":439,"product_id":5,"question":"How do you clean the microwave\u2019s ventilation areas?","answer":"We remove dust, debris, and blockages from vents and fans to improve airflow and prevent overheating.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":438,"product_id":5,"question":"Will you check the electrical plug and retape wires if needed?","answer":"Electrical plugs and wires are thoroughly inspected and repaired\/taped as necessary for safety.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":437,"product_id":5,"question":"Do you adjust and tighten body panels and doors during minor service?","answer":"Yes, we check and secure all panels, hinges, and fasteners to ensure safe operation.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":436,"product_id":5,"question":"How is a cavity cleaning different from regular user cleaning?","answer":"Our cleaning removes stubborn stains, disinfects crevices, and helps maintain hygiene and performance.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":435,"product_id":5,"question":"What does Peomiz include in its minor service for microwaves?","answer":"Minor services include cavity cleaning, cabinet adjustment, plug checks, ventilation cleaning, and wire retaping.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null}]

[{"id":360,"product_id":2,"question":"Can you fix grill and convection heater problems along with microwave heating?","answer":"Yes, we\u2019re fully equipped to service all heating modes, including grill and convection.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":364,"product_id":2,"question":"Do you conduct a full safety check after repairing the heating system?","answer":"Yes, every heating repair concludes with a safety and functionality test for your protection.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":363,"product_id":2,"question":"What maintenance tips help avoid heating problems in the future?","answer":"Regular cleaning, not running empty, and timely maintenance keep heating systems working reliably.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":362,"product_id":2,"question":"Is there a risk of repeated heating failures after a repair?","answer":"Not if repaired with quality parts\u2014but we also inspect for underlying issues to prevent repeat failures.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":361,"product_id":2,"question":"How long does a \u201cNo Heating\u201d repair usually take?","answer":"Most repairs are completed within 1\u20132 hours; may need a revisit if special-order parts are required.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":359,"product_id":2,"question":"Are heating repairs covered by a warranty?","answer":"Yes, all our heating-related repairs and parts come with a warranty for your assurance.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":358,"product_id":2,"question":"Do you carry magnetrons and capacitors in stock for quick replacements?","answer":"We stock parts for common models and can source any special components swiftly to minimize your downtime.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":357,"product_id":2,"question":"How will you test and diagnose the heating problem?","answer":"We use professional testing tools to check high voltage circuits, sensors, and relays, identifying the exact fault.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":356,"product_id":2,"question":"What components usually cause \u201cNo Heating\u201d issues?","answer":"Most often, it\u2019s the magnetron, high voltage capacitor, HV diode, or the relay circuit on the control board.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":355,"product_id":2,"question":"My microwave oven runs but doesn\u2019t heat food\u2014what could be wrong?","answer":"This may be due to a faulty magnetron, capacitor, diode, control board, or temperature sensor.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null}]

[{"id":393,"product_id":1,"question":"Can a blown fuse be replaced on-site during the service?","answer":"Yes, our technicians carry standard fuses and can replace them immediately if that\u2019s the only problem.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":385,"product_id":1,"question":"My microwave oven is not turning on\u2014what could be the reason?","answer":"Common causes include a faulty power supply, blown fuse, defective door switch, loose wiring, or a failed control board.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":386,"product_id":1,"question":"Can Peomiz repair power supply issues at home or does the oven need to be taken to a workshop?","answer":"Most power issues are resolved on-site; only rare, specialized repairs may require workshop attention, which we\u2019ll arrange for you.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":387,"product_id":1,"question":"Will you check the plug, socket, and circuit as part of the service?","answer":"Yes, our service includes a thorough inspection of the plug, socket, and circuit for complete diagnostics.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":388,"product_id":1,"question":"How do you diagnose whether the problem is with the internal wiring or control board?","answer":"Technicians use advanced multimeters and diagnostic tools to pinpoint faults, ensuring accurate assessment before any repair.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":389,"product_id":1,"question":"Is it safe to use my microwave if it keeps losing power intermittently?","answer":"No\u2014intermittent power loss is a safety risk; please disconnect and let us inspect the oven before further use.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":390,"product_id":1,"question":"What are the costs involved for fixing \u201cNo Power\u201d problems?","answer":"Costs depend on the root cause; we provide a clear, upfront quote after diagnosis\u2014no hidden or surprise fees.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":391,"product_id":1,"question":"How quickly can the main power fault be repaired?","answer":"Many power faults can be fixed within an hour, but complex problems may require extra time if replacement parts are needed.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":392,"product_id":1,"question":"What happens if you find multiple faults causing the power issue?","answer":"We\u2019ll inform you of all findings, detail the full scope of repairs, and only proceed with your approval for any additional work.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":394,"product_id":1,"question":"Will I receive a report on the repairs performed for power issues?","answer":"Yes, you\u2019ll receive a detailed service report outlining the problem, the work performed, and any replacement parts used.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null}]

[{"id":348,"product_id":3,"question":"Do you inspect for foreign objects or loose parts causing noise?","answer":"Every noise service includes a thorough inspection for foreign objects and securing any loose fittings.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":345,"product_id":3,"question":"Why is my microwave oven making unusual or loud noises?","answer":"Typical causes include worn fan motors, damaged turntable motors, misaligned rollers, or loose parts.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":346,"product_id":3,"question":"Which parts are usually responsible for noise issues in a microwave?","answer":"Noise often results from the fan motor, turntable assembly, or something loose inside the microwave.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":347,"product_id":3,"question":"Can Peomiz fix noises from both the turntable and the fan motor?","answer":"Yes, our technicians address all noise sources, including fan, turntable, drive motor, and loose components.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":349,"product_id":3,"question":"Is minor noise from my microwave a safety concern?","answer":"Sometimes minor noise is harmless, but persistent or loud sounds should be checked to avoid further damage.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":350,"product_id":3,"question":"What can I do at home to reduce microwave noise before calling for service?","answer":"Remove obstructions, reseat the turntable, and check for obvious debris, but call us if noise persists.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":351,"product_id":3,"question":"Are noise repairs typically expensive?","answer":"Most noise issues are affordable to fix, especially when addressed early before major damage occurs.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":352,"product_id":3,"question":"If a part is worn out and cannot be repaired, will you replace it?","answer":"Absolutely\u2014we provide transparent pricing for quality replacements whenever repair isn\u2019t possible.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":353,"product_id":3,"question":"How soon can I use my microwave after a noise issue is fixed?","answer":"Microwaves are ready for use as soon as the repair is complete and safety-checked.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":354,"product_id":3,"question":"Will you lubricate or adjust parts during the service to prevent future noise?","answer":"Yes, all necessary lubrications and alignments are part of our comprehensive noise problem service.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null}]

[{"id":69,"product_id":4,"title":"Accessory Audit","subtitle":"Technician checks each accessory (turntable, coupler, bulb, mica sheet, etc.) for wear or faults.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":72,"product_id":4,"title":"Customer Demo","subtitle":"Customer is shown how to properly use and maintain accessories.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":71,"product_id":4,"title":"Fit & Function Test","subtitle":"Accessories are installed and tested for proper fit and movement.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":70,"product_id":4,"title":"Replacement","subtitle":"Damaged or missing accessories are replaced with model-compatible new parts.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null}]

[{"id":122,"product_id":5,"title":"Maintenance Advice","subtitle":"Tips are provided for keeping the microwave clean and trouble-free.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":121,"product_id":5,"title":"Safety Verification","subtitle":"All minor adjustments are checked for improved safety and operation.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":120,"product_id":5,"title":"Plug & Wiring Check","subtitle":"Electrical plug and exposed wires are checked; retaping performed as needed.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":119,"product_id":5,"title":"Panel & Door Adjustment","subtitle":"Cabinets, doors, and hinges are aligned and tightened.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":118,"product_id":5,"title":"Comprehensive Cleaning","subtitle":"Microwave cavity and ventilation areas are thoroughly cleaned.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null}]

[{"id":81,"product_id":2,"title":"Function Test","subtitle":"Microwave is tested with actual food or water to confirm effective heating.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":82,"product_id":2,"title":"Safety Check","subtitle":"Ensure no unusual noise, odor, or arcing before returning the unit.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":80,"product_id":2,"title":"Replacement\/Repair","subtitle":"Defective heating components are replaced with reliable parts.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":79,"product_id":2,"title":"Component Diagnosis","subtitle":"Key parts like magnetron, HV diode, HV capacitor, and sensors are tested.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null},{"id":78,"product_id":2,"title":"Problem Confirmation","subtitle":"Microwave is run to verify lack of heating but operational interface.","created_at":"2025-09-19 09:03:52","updated_at":"2025-09-19 09:03:52","deleted_at":null}]

[{"id":97,"product_id":1,"title":"Safety & Power Test","subtitle":"Full power-up and operation check for restored function and safety.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":96,"product_id":1,"title":"Fault Correction","subtitle":"Replace\/repair faulty parts (e.g., fuse, wire, board) as necessary.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":95,"product_id":1,"title":"Internal Review","subtitle":"Inspection of fuses, door switches, wiring, and control board for faults.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":94,"product_id":1,"title":"Basic Checks","subtitle":"Plug, socket, and home circuit are checked for external issues.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null},{"id":93,"product_id":1,"title":"Symptom Verification","subtitle":"Technician confirms that the microwave is not powering up.","created_at":"2025-09-19 09:08:28","updated_at":"2025-09-19 09:08:28","deleted_at":null}]

[{"id":77,"product_id":3,"title":"Prevention Tips","subtitle":"Technician shares ways to minimize noise issues in future.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":76,"product_id":3,"title":"Confirmation Test","subtitle":"Unit is operated post-repair to verify quiet and smooth functioning.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":75,"product_id":3,"title":"Resolution","subtitle":"Adjustment, lubrication, tightening, or replacement of the noisy component.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":74,"product_id":3,"title":"Source Identification","subtitle":"Inspection of fan motor, turntable, rollers, and interior for loose or worn parts.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null},{"id":73,"product_id":3,"title":"Noise Reproduction","subtitle":"Appliance is run so the technician can hear the specific noise.","created_at":"2025-09-19 09:01:51","updated_at":"2025-09-19 09:01:51","deleted_at":null}]

[{"id":22,"product_id":4,"topic":"Pre-Existing Damage or Issues","subtopic":"Problems or damages existing prior to the service visit that are unrelated to the booked job are excluded from warranty and service guarantees.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":31,"product_id":4,"topic":"Third-Party Service Coordination","subtopic":"Peomiz is not responsible for coordinating or guaranteeing services rendered by third-party vendors or specialists outside our professional network.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":30,"product_id":4,"topic":"Cosmetic Repairs or Aesthetic Work","subtopic":"Peomiz does not offer painting, polishing, tiling, or repairs unrelated to the core functioning of the appliance or service item unless specified.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":29,"product_id":4,"topic":"Customer Negligence or Misuse","subtopic":"Damages caused by misuse, improper maintenance, unauthorized alterations, or customer negligence.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":28,"product_id":4,"topic":"Unavailability of Parts","subtopic":"In cases where specific replacement parts are unavailable or discontinued, Peomiz will inform the customer but is not liable for delays or inability to complete the repair.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":27,"product_id":4,"topic":"Damage Due to Natural Disasters or External Factors","subtopic":"Damage caused by flood, fire, lightning, theft, power surges, pests, or other external\/uncontrollable factors.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":26,"product_id":4,"topic":"Parts Failure Due to Manufacturer Defects","subtopic":"Failures arising from inherent manufacturer defects or recalls are not covered under Peomiz warranty but should be directed to the manufacturer or authorized service center.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":25,"product_id":4,"topic":"Consumables and Replaceable Supplies","subtopic":"Items such as batteries, filters, light bulbs, and other consumables unless explicitly included in the service agreement.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":24,"product_id":4,"topic":"Structural or Building Modifications","subtopic":"Peomiz does not undertake any structural, electrical, or plumbing modifications requiring municipal permits or licensed contractors beyond standard appliance or equipment repairs.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null},{"id":23,"product_id":4,"topic":"Non-Serviced or Unauthorized Repairs","subtopic":"Services or repairs performed by third parties, unauthorized contractors, or DIY attempts prior to Peomiz\u2019s visit are excluded from coverage or liability.","created_at":"2025-09-19 08:58:25","updated_at":"2025-09-19 08:58:25","deleted_at":null}]

[{"id":130,"product_id":5,"topic":"Third-Party Service Coordination","subtopic":"Peomiz is not responsible for coordinating or guaranteeing services rendered by third-party vendors or specialists outside our professional network.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":129,"product_id":5,"topic":"Cosmetic Repairs or Aesthetic Work","subtopic":"Peomiz does not offer painting, polishing, tiling, or repairs unrelated to the core functioning of the appliance or service item unless specified.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":128,"product_id":5,"topic":"Customer Negligence or Misuse","subtopic":"Damages caused by misuse, improper maintenance, unauthorized alterations, or customer negligence.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":127,"product_id":5,"topic":"Unavailability of Parts","subtopic":"In cases where specific replacement parts are unavailable or discontinued, Peomiz will inform the customer but is not liable for delays or inability to complete the repair.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":126,"product_id":5,"topic":"Damage Due to Natural Disasters or External Factors","subtopic":"Damage caused by flood, fire, lightning, theft, power surges, pests, or other external\/uncontrollable factors.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":125,"product_id":5,"topic":"Parts Failure Due to Manufacturer Defects","subtopic":"Failures arising from inherent manufacturer defects or recalls are not covered under Peomiz warranty but should be directed to the manufacturer or authorized service center.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":124,"product_id":5,"topic":"Consumables and Replaceable Supplies","subtopic":"Items such as batteries, filters, light bulbs, and other consumables unless explicitly included in the service agreement.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":123,"product_id":5,"topic":"Structural or Building Modifications","subtopic":"Peomiz does not undertake any structural, electrical, or plumbing modifications requiring municipal permits or licensed contractors beyond standard appliance or equipment repairs.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":122,"product_id":5,"topic":"Non-Serviced or Unauthorized Repairs","subtopic":"Services or repairs performed by third parties, unauthorized contractors, or DIY attempts prior to Peomiz\u2019s visit are excluded from coverage or liability.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null},{"id":121,"product_id":5,"topic":"Pre-Existing Damage or Issues","subtopic":"Problems or damages existing prior to the service visit that are unrelated to the booked job are excluded from warranty and service guarantees.","created_at":"2025-09-22 09:01:20","updated_at":"2025-09-22 09:01:20","deleted_at":null}]

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